Terms of Service
Last Updated: September 28, 2024
1. Agreement to Terms
By accessing or using AusConnect's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you disagree with any part of these terms, you may not access or use our services.
2. Products and Services
Our products and services are subject to:
- Telstra carrier compliance requirements and certifications
- Australian Communications and Media Authority (ACMA) regulations
- State and territory telecommunications guidelines
- Manufacturer warranties and technical specifications
- Installation requirements and site conditions
- Signal strength and coverage limitations
- Environmental and weather-related factors
- Regular maintenance requirements
3. Installation and Usage Requirements
Customers must comply with:
- Professional installation guidelines and standards
- Equipment placement and orientation specifications
- Power supply and grounding requirements
- Signal interference prevention measures
- Regular maintenance schedules
- Safety protocols and procedures
- Emergency shutdown procedures
- Access requirements for service personnel
- Documentation and record-keeping requirements
4. Warranty and Liability
Our warranty and liability terms include:
- Standard manufacturer warranty coverage
- Installation workmanship guarantee
- Equipment performance specifications
- Limitation of liability provisions
- Force majeure conditions
- Damage and repair procedures
- Claims process and requirements
5. Payment and Billing
Our payment terms include:
- Upfront equipment costs
- Installation and setup fees
- Maintenance service charges
- Payment methods and processing
- Late payment penalties
- Refund and return policies
6. Termination
Service termination may occur due to:
- Breach of terms and conditions
- Non-payment of fees
- Regulatory compliance issues
- Equipment misuse or modification
- Safety concerns or hazards
Contact Information
For questions about these Terms of Service, contact us at:
Email: [email protected]
Phone: +61-2-7480-2079
Address: 77 York Street, Sydney NSW 2000, Australia